Privacy Policy
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1 Who we are
Rim Rock Renovations (also doing business as Rim Rock Property Plus)
40415 N Spotted Rd, Clayton, WA 99110, USA
Phone +1 509-262-4630 Email: rimrockpropinfo@gmail.com
2 What personal data we collect and why
Contact-form data (name, e-mail, phone, service interest, your message)
We use this only to answer enquiries, prepare quotes and give customer support.
Legal basis under EU/UK GDPR: your consent (you choose to send the form).
Automatic server-log data (IP address, browser/OS, pages visited, time-stamp)
Used for security, error diagnosis and fraud prevention.
Legal basis: our legitimate interest in protecting the site.
Usage statistics (anonymised IP, pages viewed, time on page, referrer) via Google Analytics
Helps us improve site content and marketing.
Collected only if you opt-in to analytics cookies.
Embedded third-party content (e.g., Google Maps, YouTube videos)
These services may set their own cookies and collect usage data exactly as if you visited them directly.
Your interaction is governed by their privacy policies; we surface this through the cookie banner.
3 Cookies
Essential cookies – required to load pages and submit the form; cannot be disabled.
Analytics cookies – placed only after you press “Accept” on the banner.
You can review or change your cookie choice at any time via the “Cookie Settings” link in the footer.
4 How we share your data
Never sold.
Service providers under confidentiality agreements:
E-mail host (Google Workspace)
Web-host (WP Engine)
Analytics provider (Google Analytics)
Spam-filter/reCAPTCHA
Authorities when legally required or to defend our rights.
5 How long we keep data
Contact-form submissions: deleted 24 months after our last correspondence, unless you become a client (then stored in the client file for 7 years for bookkeeping).
Server logs: automatically purged after 30 days.
Analytics data: retained for 14 months (Google Analytics default).
6 Your rights (EU/UK and many other jurisdictions)
Access, correct or delete your data.
Withdraw consent at any time (processing before withdrawal remains lawful).
Object to or restrict certain processing.
Receive your data in a machine-readable file (data portability).
Send requests to rimrockpropinfo@gmail.com or by mail to the address above. We reply within 30 days.
7 Data security
SSL/TLS encryption, firewall and malware scanning via WP Engine.
Strict access controls with password manager and MFA.
While no method is 100 % secure, we follow industry best practices.
8 International transfers
Your data may be processed in the United States where our servers and service providers are located. For EU/UK personal data, we rely on Standard Contractual Clauses to ensure GDPR-level protection.
9 Children
Our services are not directed to anyone under 18. We do not knowingly collect data from minors; if we discover we have, we will delete it promptly.
10 Changes to this policy
We’ll post any changes on this page and, if they are significant, notify you by e-mail (if we have it) or a prominent site banner. “Last updated” reflects the latest revision.
